Shipping & Delivery

1. Delivery Within Kuwait

  • Same-day delivery is available across Kuwait.
  • Orders are usually delivered within 2 hours after confirmation.
  • Delivery time may vary during peak periods or unforeseen circumstances.
  • Customers must provide a correct phone number to ensure proper communication and delivery.

2. Delivery Fees Within Kuwait

  • Delivery fees vary depending on the area and will be displayed during checkout.
  • Delivery fees are non-refundable once the order has been delivered.

3. Shipping to the Kingdom of Saudi Arabia

A. Shipping Duration

International shipping to Saudi Arabia takes up to 14 days from the date of dispatch.

B. Determining Shipping Cost

Customers must contact us via WhatsApp to determine the shipment weight, shipping company, and final shipping cost.
Click here to contact us on WhatsApp

C. Saudi Customs Requirements

  • Customers must provide a valid Saudi National ID before shipping.
  • This requirement is mandatory for customs clearance.

4. Shipment Responsibility

  • Once the shipment is handed over to the shipping company, it becomes their responsibility until delivered to the customer.
  • Alpha Vape Kuwait is not responsible for delays, customs holds, or additional fees imposed by Saudi customs.
  • Customers are responsible for any customs duties or taxes applied to international shipments.

5. Shipment Tracking

A tracking number will be provided once the order is shipped. Customers may track their shipment through the official website of the selected courier.

6. Contact Information

Shopping Cart
0
    0
    Cart
    Your cart is empty
    View more